Customers · 2 and 1/2 Mechanics

20 Google reviews in the first month.

2 and 1/2 Mechanics moved to FluxFront at the end of September 2026. In the month before, the shop got 4 new Google reviews. In its first month on FluxFront, it got 20.

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New Google reviewsMonth before and first month
Month before FluxFront4
First month on FluxFront20
Calls the phone agent picked up186

Reviews as reported by the shop. Calls from the shop's FluxFront account, September 28 to October 21, 2026.

Happy customers who never wrote a review

The shop did good work and its customers said so at the counter. Very few of them said it on Google. Nobody had time to ask each one, and the ones who meant to do it later forgot.

For a local shop, Google reviews decide a lot. They are what a driver reads before calling a shop they have never been to.

Every visit ends with an ask

When a car goes home, the customer gets a text from the shop's own number with a link straight to its Google review page. One tap opens the review form. Nobody at the shop has to remember to send it.

The same number handles the rest of the visit: the booking confirmation, the estimate to approve, the invoice and the message that the car is ready.

Text to the customerAfter pickup
Car picked upPaid
Review requestSent from the shop's number
Link opensThe shop's Google review page

Example of the steps, not a real customer.

The phone, too

Calls ring the shop first. When the team is under a car and nobody picks up, the AI receptionist answers, books the job or takes the details, and leaves a written summary. It picked up 186 calls in the shop's first weeks, 25 of them before 8 in the morning, after 6 at night or on a weekend.

The shop's old QuickBooks records came over too, so customers and their past invoices were there on day one.

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