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Activity (Last 30 Days)

Activity by Source

Call Outcomes

Conversion Funnel

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Weekly Availability

Set your available hours for each day of the week.

Default Slot Duration

Voice Agent Sync

Push all settings to your live AI receptionist

Agent Identity

Customize your AI receptionist's name, greeting, and voice.

The name your AI receptionist uses when answering calls

What the AI says when it picks up the phone. Use {business_name} and {agent_name} as placeholders.

Choose the voice for your AI receptionist

Phone Number

The Twilio phone number assigned to your AI agent. Incoming calls to this number are answered by your AI receptionist.

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AI Voice Agent Prompt

Customize what your AI receptionist says and how it behaves on calls.

Generated Prompt Preview

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Voice Agent Operating Hours

Set when the AI agent answers calls. Leave times empty for days when the voice agent is off.

Voice Widget for Your Website

SMS Automations

Configure automated text messages sent to customers. Edit templates using the placeholders shown below each message.

Before Appointment
Booking Confirmation

{name} {business_name} {date} {time} {service} {staff}

First Reminder

{name} {business_name} {date} {time} {service} {staff}

Second Reminder

{name} {business_name} {date} {time} {service} {staff}

After Appointment
Thank You & Review Request

{name} {business_name} {date} {time} {service} {staff} {review_link}

Set your Google Review link in the Reviews settings page.

Re-engagement 1

{name} {business_name} {service}

Only sent to customers with no upcoming appointments.

Re-engagement 2

{name} {business_name} {service}

Only sent to customers with no upcoming appointments.

Other
Missed Call Text-Back

{name} {business_name}

Email Settings

Customize email notifications and templates. HTML formatting is supported in templates.

Internal alerts (new leads, bookings, SMS replies) are sent to this address.

Display name shown in the "from" field of all outgoing emails.

Placeholders: {name}, {first_name}, {business_name}, {business_email}, {business_phone}

Placeholders: {name}, {business_name}, {date}, {time}, {service}, {price}

Follow-Up Sequences

Change Password

Update your account password. You will stay logged in on this device.

Team Members

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Admin Panel

Inbox

Select a conversation to view messages

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