AI receptionist · AI front desk

An AI front desk that works the phones with your team.

The voice agent answers the calls nobody can get to. On the calls your team does take, with customers or parts suppliers, FluxFront records the conversation, writes it up and lines up what happens next.

No sticky notes, and nothing retyped from memory into the calendar.

  • No setup fee
  • No contract
  • 30 day money back
After the callExample only
CallerReturning customer, 2019 RAV4
SummaryBrake noise, wants Thursday
BookingReady for Thu 9:00
PromiseText when rotors arrive
Saved toCustomer history

Illustrative example.

Two jobs

It answers, and it keeps up with your team

  1. 01Answers what you missWhen nobody picks up, the voice agent answers with your shop's name, books into real open times and texts a confirmation.
  2. 02Writes up your team's callsCalls on the shop line are recorded after a short notice to the caller, then summarised: why they called, what was agreed, what the shop promised.
  3. 03Lines up the next stepBookings, follow up texts and call backs from the call wait for you. One click and they're done.
  4. 04Keeps the recordEvery call lands on the customer's history, so the next person who picks up knows the story.

While you talk

The customer's history pops up when the phone rings

When someone at the counter answers, a window shows who is calling: their cars, open work orders, recent visits and upcoming appointments.

Notes build up as the conversation goes. Book opens your calendar with the name, the car, the reason and the day already filled in.

  • Quick texts for a VIN request, a booking link, car ready or running late
  • Schedule a follow up text before you hang up
  • Hand a caller to the voice agent when the counter gets busy
On the lineSuggested actions
BookRescheduleFollow upSave customerAdd vehicleSupplier partText

After you hang up

Nothing said on the phone gets lost

Each call becomes a short write up with up to four clear next steps, not a wall of transcript.

Follow ups sit in one work queue until they're done. A call that went to voicemail becomes a single call back item.

  • Calls with parts suppliers are summarised the same way
  • Click to call rings a customer from the portal and records it too
  • Customer texts are never scheduled before 9 AM or after 7 PM
Work queueExample only
BookingThu 9:00, one click to save
Follow up textParts ETA
Call backVoicemail from 4:12 PM
SupplierRotors arriving Wednesday

Before and after

Front desk work, with and without it

Without FluxFrontWith FluxFront
A call nobody can answerVoicemail, call back tomorrowAnswered and booked
Notes from a callSticky notes and memoryWritten up for you
A booking made on the phoneRetyped into the calendarFilled in, saved in one click
A promised call backEasy to forgetOn the work queue until it's done
The next time they callWho was this again?Their history on screen

FAQ

Questions shops ask

What is an AI front desk?

It does the phone work a front desk does: it answers calls nobody can take, and on the calls your team takes it writes the notes, drafts the booking and keeps track of what was promised.

Does it replace my service advisor?

No. It answers what they can't get to and does the paperwork from their calls, so they can stay with the customer in front of them.

Are my team's calls recorded?

When you turn recording on, callers hear a short notice first. With it off, your team's calls are not recorded.

Does it book appointments by itself?

On calls the voice agent answers, yes, into real open times on your calendar. On your team's calls it fills the booking in and someone saves it with one click.

What about calls with parts suppliers?

Calls on the shop line are written up the same way, so an arrival date or a part number said on the phone is on record.

Is there a per call fee?

No. The voice agent is in both plans with unlimited calls: Regular is $299 and Advantage is $449 a month in CAD.

Ready when you are

See it on your shop's numbers.

A 30 minute demo, live, with your services and your prices. From $299 a month in CAD. No setup fee.

Call Book a demo