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Free tools · Shop health score

How healthy is your front office?

Ten questions about the work that happens around the repair. Takes two minutes, nothing is sent anywhere.

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1. Who answers the phone when everyone is under a car?
2. Can customers book online at 9 at night?
3. Do customers get a reminder before their appointment?
4. How do customers approve estimates?
5. Are inspections done with photos?
6. How do customers pay?
7. Does declined work come back at the next visit?
8. Do you ask every happy customer for a Google review?
9. Can you see this month's revenue and car count in a minute?
10. Do your techs see their jobs on a phone or tablet?

Your shop health score

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Answer the questions to see your score.

The lowest scoring answers are the first things to fix.

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